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Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card. Scratch Pay can be easily done from any smartphone, after a treatment estimate from East Brainerd Animal Hospital has been provided. Apply now at scratchpay.com.

Book Appointment (423) 894-0028

"This will forever be my go to vet no matter where I'm at. I could be in California and I will 1000% make the trip to this location for any veterinarian needs. The staff are extremely kind and patient. They understand that people love their pets and will give you the peace of mind you need if you're feeling anxious about any procedures your pet may need. The Veterinarians and Vet techs also seem to be extremely knowledgeable and will provide you with all the information you need and answer any questions you may have. My cat scrim has become a favorite at this location."

Darren H.

(423) 894-0028 Appointments
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